Customer Care

Our mission is to provide you with excellent customer care and overall homeowner satisfaction.

We have a team of dedicated personnel whose goal is to address any and all questions, comments or concerns that you may have and provide you with a smooth and easy transition from the time of sale to homeownership.

As a valued homeowner, we would like you to take advantage of all that we have to offer. You may contact us at any time by mail, phone, fax or e-mail at:

Lanterra Customer Care
2811 Dufferin Street
Toronto, ON M6B 3R9
Phone: (416) 635-7424
Fax: (416) 635-7952

Meet the Customer Care Team

There are many people involved with the purchase of a condominium unit, on both the Purchaser’s and the Builder’s side. Our Customer Care Team is in place to help you throughout this journey with any issues that might arise. Our Team consists of many valued employees, including:

  • Head Office Team
  • Office and Operations Managers
  • On-Site Staff
  • PDI Inspectors